Kovanje i obrada metala BAJA respects the privacy of its users and is committed to protecting personal data in accordance with applicable regulations, including the General Data Protection Regulation (GDPR).
Collection and processing of personal data
We collect personal data only when users voluntarily provide it, for example when:
- submitting an inquiry via the contact form
- placing an order through the webshop
- communicating via email or phone
The data that may be collected includes name and surname, address, email address, phone number, and information required for delivery and payment processing.
Purpose of data processing
Personal data is used solely for the purpose of:
- processing and fulfilling orders
- communicating with customers
- fulfilling legal obligations (accounting, tax regulations)
- improving service quality
Data is not used for marketing purposes without the explicit consent of the user.
Data storage and protection
We take appropriate technical and organizational measures to ensure the protection of personal data against unauthorized access, loss, or misuse. Data is retained only for as long as necessary to fulfill the purpose of processing or as required by law.
User rights
Users have the right to:
- request access to their personal data
- request correction or deletion of data
- restrict or object to data processing
- withdraw consent at any time
To exercise their rights, users can contact us via email: baja@majstor-baja.hr